Returns
We've made a deliberate choice to not offer free returns. In a world where we're accustomed to free shipping and returns, it's easy to overlook the hardworking individuals who drive around delivering our packages. Free shipping, in reality, isn't 'free' – it's the online shops that foot the bill for both shipping and returns to encourage you to order more from them. We apologize, but we don't follow this model. Firstly, it's an additional financial burden for a small business like ours. Secondly, we're passionate about promoting a more conscious approach to consumption.
Don't get us wrong; we completely understand that returns happen. Sometimes an item doesn't fit, or you just don't love it as much as you thought you would. In such cases, we hope you can appreciate that the return shipping costs will be your responsibility. However, it's important to note that we cover the shipping costs for your initial order if your order value meets our 'Free Shipping' threshold. We're here to make your shopping experience enjoyable and sustainable, and we appreciate your understanding.
